81 thoughts on “1. Introduction

  1. What are different of “premium upgrade” with “pro edition”. Are they same? What if i purchased premium upgrade, and. Uninstall it , do i still persist my premium upgrade on next installation?. I cannot find in help documents , can premium upgrade allow more than 10 accounts?

    Like

      • Dear Elliot,

        Thank you for using Money Manager.
        Thank you very much for using our application.

        We provide two applications for those who want to use two accounts on a phone.
        Since they are totally separate applications,
        the users are able to use both paid versions of Money Manager applications separately.
        Both of them have the same features.

        1. Free > Premium Upgrade, (In-app purchase)
        2. Just Full Version (Red ribbon icon)
        When you want to reinstall your Money Manager, you don’t need to repurchase.
        To reinstall the application for free, download the application with the account that you made a purchase with.

        If you bought 1, reinstall the free version, and your application will be upgraded automatically to the premium version.
        https://play.google.com/store/apps/details?id=com.realbyteapps.moneymanagerfree
        You can check the version top-right side on the ‘Settings’ tab.
        The premium version is “FO”, the free version is “AD”.

        If you bought 2, you can reinstall for free.
        https://play.google.com/store/apps/details?id=com.realbyteapps.moneya

        We hope that our explanation can solve the problem.
        Thank you for using Money Manager.

        Kind Regards,
        Money Manager TeamThank you very much for using our application.

        We provide two applications for those who want to use two accounts on a phone.
        Since they are totally separate applications,
        the users are able to use both paid versions of Money Manager applications separately.
        Both of them have the same features.

        1. Free > Premium Upgrade, (In-app purchase)
        2. Just Full Version (Red ribbon icon)
        When you want to reinstall your Money Manager, you don’t need to repurchase.
        To reinstall the application for free, download the application with the account that you made a purchase with.

        If you bought 1, reinstall the free version, and your application will be upgraded automatically to the premium version.
        https://play.google.com/store/apps/details?id=com.realbyteapps.moneymanagerfree
        You can check the version top-right side on the ‘Settings’ tab.
        The premium version is “FO”, the free version is “AD”.

        If you bought 2, you can reinstall for free.
        https://play.google.com/store/apps/details?id=com.realbyteapps.moneya

        Thank you.
        Money Manager Team

        Like

    • Dear Elliot,

      Thank you very much for using our application.

      We provide two applications for those who want to use two accounts on a phone.
      Since they are totally separate applications,
      the users are able to use both paid versions of Money Manager applications separately.
      Both of them have the same features.

      1. Free > Premium Upgrade, (In-app purchase)
      2. Just Full Version (Red ribbon icon)
      When you want to reinstall your Money Manager, you don’t need to repurchase.
      To reinstall the application for free, download the application with the account that you made a purchase with.

      If you bought 1, reinstall the free version, and your application will be upgraded automatically to the premium version.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneymanagerfree
      You can check the version top-right side on the ‘Settings’ tab.
      The premium version is “FO”, the free version is “AD”.

      If you bought 2, you can reinstall for free.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneya

      We hope that our explanation can solve the problem.
      Thank you for using Money Manager.

      Money Manager Team

      Like

    • Thank you for your interest in our application.

      The subscription is a one-time payment.
      Moreover, when you change your phone(Android to Android or iPhone to iPhone),
      you don’t need to repurchase.

      You can download it with the account that you made the purchase with.

      We will do our best to make it better.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

    • Thank you for your valuable opinion.
      We apologize that we don’t have the feature you said.

      In order to keep track of the money,
      please refer to the instructions below.

      If you want to keep track of the money you borrow from others,
      We recommend that you add a new account such as “Loan” or “Others” for personal debt.
      (Accounts tab > Tap “Pencil” button > Tap “+” button > Select “Loan” > Enter the amount and details > Save)

      After you add the new account, transfer the money from the account to your bank or your wallet.
      Then you can see the spending is not recorded as the expense.
      When you repay the personal debt, transfer from bank to the loan account.
      In other words, you regard money you owe someone as money you owe the bank.

      If you want to keep track of the money you lend to others,
      we recommend proceeding in the opposite way of our explanation mentioned above.
      Please create accounts and transfer from your bank to the accounts.
      After that, if a person pays the amount back, please try in the opposite way.

      In the case of “Loans”, it is recommended that you transfer out from
      your “Savings” account and transfer into “Loans” account.
      The default setting does not reflect transfer as an “expense”.

      If you want to indicate your transaction as its expense,
      you need to change your Transfer-out Setting.
      (Settings > Accounts > Investment/Loan Transfer > ON)

      If you don’t want to indicate savings/investment/insurance/loan transfers as an “expense”,
      Please turn your ‘Investment/Loan Transfer’ OFF.

      We are working very hard to ensure that your experience with us to remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

  2. Hallo, ich habe mir die Pro Version gekauft. Allerdings kann ich den PC Manager nicht nutzen. Die Adresse öffnet sich nicht und auch Port lässt sich nicht anklicken.

    Like

    • Vielen Dank, dass Sie sich für unsere Anwendung entschieden haben.

      Um auf PC Editing zugreifen zu können, müssen Sie sich im selben Netzwerk befinden.
      Das gleiche Netzwerk bedeutet, dass Ihr PC und Ihr Mobilgerät
      sind mit demselben Router verbunden (Ethernet / WiFi).
      Sie können Ihren WLAN-Status auf Ihrem Mobilgerät überprüfen, indem Sie öffnen
      Einstellungssymbol auf dem Startbildschirm oder in der App-Leiste.

      Obwohl zwei Geräte an denselben Router angeschlossen sind,
      Wenn der Router eine Firewall verwendet oder den 8888-Port einschränkt,
      Sie müssen diese Einstellungen deaktivieren, um eine Verbindung herzustellen.
      Wenn Sie keine Verbindung zu PC Editing herstellen können, können Sie die Schaltfläche “Port” verwenden und es erneut versuchen.

      So greifen Sie auf die PC-Bearbeitung zu:
      Sie müssen Ihren PC Manager-Bildschirm von Ihrem Telefon aus eingeschaltet lassen.
      Wenn Sie es nicht eingeschaltet lassen, wird die Verbindung getrennt.

      Like

  3. Hi All,

    I’d like to analyse my wifes and my own expenses in one place. Idea would be, that each of us is tracking expenses idividually, she using her iphone and me using my android. Then we’d like to put together both data packages to analyse our spent as a couple. When using the pc program can we enter account data from both phones and analyse them a one package?

    Your support would be highly appreciated.
    Dan

    Like

    • Thank you so much for using the Money Manager.

      Unfortunately, we don’t support the feature yet.
      We will do our best to make it.
      However, please note that we already have a planned update schedule in place, 
      therefore it might take some time for us to reflect this on our service.

      We are working very hard to ensure that your experience with us to remain satisfactory. 
      Thank you for using Money Manager.

      Kind Regards, 
      Money Manager Team.

      Like

    • Thank you so much for using the Money Manager.

      Unfortunately, we don’t support the feature yet.
      We will do our best to make it.
      However, please note that we already have a planned update schedule in place,
      therefore it might take some time for us to reflect this on our service.

      We are working very hard to ensure that your experience with us to remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

    • Thank you for your valuable opinion.

      Unfortunately, we don’t support the feature you said.
      We are preparing the sync and login feature, however,
      that function requires new security feature and a large system.
      Therefore, it might take some time for us to reflect this on our service.

      We take our customers’ opinions seriously, and it is very important to us.
      Your feedback is extremely valuable to us – it helps us make a great service even better.
      We are going to put all our efforts to make our application better.

      We will strive to make a more useful and stable application.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

      • Hello,
        Thank you for using Money Manager and your valuable opinion.

        Unfortunately, we don’t support the synchronization feature yet.
        We are preparing the sync and as well as login feature, however,
        that function requires a new security feature and a large system.
        Therefore, it might take some time for us to reflect this on our service.

        We take our customers’ opinions seriously, and it is very important to us.
        Your feedback is extremely valuable to us – it helps us make a great service even better.
        We are going to put all our efforts to make our application better.

        We will strive to make a more useful and stable application.
        Thank you for using Money Manager.

        Like

  4. Hello Money Manager,

    The app is amazing but the paid version is extremely disappointing. The pc manager was the whole point of me buying it and the pc manager is bad. Other than the poor pc design, the phone app needs to be open at all times on the pc manager setting for it to work. And its slow to update as well and doesn’t function fully (graphs etc don’t show). If you’re gonna make a paid version (other than removing ads and unlimited accounts, make it work. I wouldn’t mind paying 1-2$ for that, but that 5.49$ CAD it charged me for the main feature (pc manager) isn’t work it. I rather the free ads version! Unfortunately will be contacting apple for a refund and i’ll download back the free version. Once the developers put more effort on their paid version, i’ll buy it again!

    Thanks
    Bruno

    Like

    • We sincerely apologize for the inconvenience.

      We absolutely understand that PC editing needs improvement.
      Therefore the new version of PC Manager is under development.
      We will do our best to make it better and complete the development.

      We are working very hard to ensure that your experience with us to
      remain satisfactory.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

  5. Hi,
    -I bought money manager on my tablet. When I try to install the same app on my phone, it does not show up as paid, it tells me that I have to pay again
    -What do I have to do to sync money manager between devices? I have it installed both on my tablet and my phone, but the phone’s app does not show all the entries I’ve made on the tablet app.
    -Does the PC editor offer the ability to edit the expenses categories?

    Thanks!
    Konstantinos

    Like

    • Thank you very much for choosing Money Manager.

      We provide two applications for those who want to use two accounts on a phone.
      Since they are totally separate applications,
      the users are able to use both paid versions of Money Manager applications separately.
      Both of them have the same features.
      1. Free > Premium Upgrade, (In-app purchase)
      2. Just Full Version (Red ribbon icon)
      When you want to reinstall your Money Manager, you don’t need to repurchase.
      To reinstall the application for free, download the application with the account that you made a purchase with.

      If you bought 1, reinstall the free version, and your application will be upgraded automatically to the premium version.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneymanagerfree
      You can check the version top-right side on the ‘Settings’ tab.
      The premium version is “FO”, the free version is “AD”.

      If you bought 2, you can reinstall for free.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneya

      Unfortunately, we don’t support the sync feature at this moment.
      We will do our best to make it.

      In order to edit the expense category, please go to
      Settings > Configuration > Expenses Category Management.

      We will do our best to make the application better.
      Thank you.

      Kind regards,
      Money Manager Team

      Like

    • Thank you very much for using our application.

      We provide two applications for those who want to use two accounts on a phone.
      Since they are totally separate applications,
      the users are able to use both paid versions of Money Manager applications separately.
      Both of them have the same features.

      1. Free > Premium Upgrade, (In-app purchase)
      2. Just Full Version (Red ribbon icon)
      When you want to reinstall your Money Manager, you don’t need to repurchase.
      To reinstall the application for free, download the application with the account that you made a purchase with.

      If you bought 1, reinstall the free version, and your application will be upgraded automatically to the premium version.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneymanagerfree
      You can check the version top-right side on the ‘Settings’ tab.
      The premium version is “FO”, the free version is “AD”.

      If you bought 2, you can reinstall for free.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneya

      Unfortunately, we don’t support the sync feature and the PC category editing feature at this time.
      We will do our best to make it.
      Please understand that you can edit the expense category on your mobile version only.

      We will do our best to make the application better.
      Thank you.

      Kind regards,
      Money Manager Team

      Like

    • Thank you very much for using our application.

      You can do so by going to
      Account tab > Select the account > Modify > Modify the amount > Save >
      Not reflect on “Trans.” tab.

      We hope that our explanation can solve the problem.
      Thank you for using Money Manager.

      Kind Regards,

      Like

  6. Hello i want to restore data from my gdrive, but in backup menu it doesnt show me the options.
    I have paid for full version of this app, but because of i reinstall the app i was unable to restore from my google drive.

    how to do that? i read the guidance, but the menu is not there.

    thank you

    Like

    • Thank you for using a Money Manager.

      You could restore your google drive backup file.
      Money Manager > Setting > Backup > Google Drive > Connect > Restore > Select the backup file.

      If you couldn’t restore from this process,
      Please go to “http://drive.google.com” or Drive application and find the folder “/MoneyManager”.
      And download the backup file to the folder “/MoneyManager” or “/download” in your phone.
      After that, Money Manager > Setting > Backup > Device > Select the file > Restore.

      I will do my best to make the better application.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

    • We apologize for your inconvenience.

      Please send us your purchased Google Play Store account or the purchase number.
      We will take a look and get back to you as soon as possible.
      Thank you.

      Kind regards,
      Money Manager Team

      Like

    • Thank you so much for using the Money Manager.

      Unfortunately, we don’t support the feature yet.
      I will do my best to make it.
      However, please note that we already have a planned update schedule in place,
      therefore it might take some time for us to reflect this on our service.

      We are working very hard to ensure that your experience with us to remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

  7. hello pls help me 🙂 i must reset my phone and unfortunatelly i dont make backup of money manager….
    now i must know where on memory phone aplication write data with budget and what name have this file? now i try recover files by program and maybe i can find this file, i lost about 4 month so a lot of data 😦
    thanks for help

    Like

    • We apologize for the inconvenience.

      You can check for the auto-backup file.
      Connect your phone to your computer and check the /MoneyManager folder.
      The size of the file that starts with “auto” should be at least 140kb.
      If the date on the file is recent and the size of the file is big enough, you can restore it using that file.
      Otherwise, you cannot restore the data if you have not backed up your data separately.

      Please let us know if you have any further questions.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

    • Thank you for your interest in our application.

      1. We offer PC Editing feature on our premium version. It allows you to edit your data on your computer while the mobile device and the computer is connected to the same network.

      2. Unfortunately, we do not support the sync and login feature.
      We are preparing the sync and login feature, however,
      that function requires new security feature and a large system.
      Therefore, it might take some time for us to reflect this on our service.

      We take our customers’ opinions seriously, and it is very important to us.
      Your feedback is extremely valuable to us – it helps us make a great service even better.
      We are going to put all our efforts to make our application better.

      We will strive to make a more useful and stable application.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team

      Like

    • Thank you for choosing Money Manager.

      This app exists for iOS, but not for Windows.
      You don’t need separate installation for PC Manager.
      Please keep in mind that since Google Play Store and the App Store are two different operating systems, you have to repurchase the membership.

      Let us know if you have any further questions.
      Thank you.

      Kind regards,
      Money Manager Team.

      Like

  8. Hello Money manager team;
    Even though I already purchased the pro version, I’m still receiving notification to upgrade it to the pro version.
    can you help me to resolve this issue?
    Thanks a lot

    Like

    • We are very sorry for your inconvenience.

      There are several reasons for that problem.
      If you add another account that you didn’t make a purchase with,
      Or if you log in to the Play Store for a long time with a different account,
      Or if sim-card was changed, etc..,
      It could fail to verify your account.

      You should back up your data, delete, and reinstall the application.
      To re-install the application for free, you should download the app with the original account.

      If this does not work,
      Please install the application on your phone using your PC.
      1. Delete the application
      2. Sign in to the Play Store.
      3. Install the application on your phone from the URL.
      https://play.google.com/store/apps/details?id=com.realbyteapps.moneymanagerfree

      After the installation, go to
      Settings > Backup > Backup/Restore On Device > Choose the backup file to restore your data

      We are working very hard to ensure that your experience with us to remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

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