Welcome! / Q&A

 

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Welcome to Money Manager Android User Guide!

Here, you can find all of user manuals for our features and services as well as troubleshooting guides!

Also, if you have any further queries or you are experiencing an issue which you cannot find any solutions please ask us any questions here via commenting system! We will respond back to you as soon as we can.

You can also leave some comments here as well for any kind of suggestions so that we can improve our services in future updates.

Have a nice day everyone! ๐Ÿ™‚

 

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1,796 thoughts on “Welcome! / Q&A

  1. Hi Support,

    I have been using the App for more than year and a half and it is perfect!
    I have one query regarding automatic booking. Is it possible to link the accounts and credit card to that app so we can automatically retrieve those transactions to the app without manual entry?

    If that is feasible, this app will hit the spot on this request.

    Thank you.

    Buddy

    Like

    • Hello. This is Money Manager Team.
      Thank you for your interest in our application.

      Unfortunately, we donโ€™t support the feature you said.
      We are considering the feature you said.
      Our team has agreed with your opinion carries valuable advice to us,
      Your feedback will help us make a great service even better.

      However, please note that we already have a planned update schedule in place,
      therefore it might take some time for us to reflect this on our service.

      We are working very hard to ensure that your experience with us to
      remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

  2. Thank you for having created this great app which is a great help for me every day. When I use the PC Manager I see the list of all items and on the left I think there should be a graphic displayed. However, it is not. It would be nice to have it back if it’s a bug or to get advice if I did something wrong. Thanks

    Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      We are sorry to say that we donโ€™t support the sync feature.
      We are preparing the sync feature,
      however, that function requires new security feature and a large system.
      therefore it might take some time to reflect this on our service.

      We are working very hard to ensure that your experience with us to
      remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team

      Like

  3. Hello, I want to use this to track expenses with picture of receipt.

    Can i export the pictures into the PC software?
    My use would be to print the receipt if needed for record keeping purposes.
    Also can I print a list of expenses for a date range of a selected account?

    Thanks

    Like

    • Thank you for choosing Money Manager.

      We are sorry to say that the image files will not be backed up with your data.
      Due to this reason, in order to protect your data,
      please manually copy and paste the /MoneyManager/Photo folder.

      We would like to say thank you for sharing your thoughts with us.
      Your feedback is extremely valuable to us – it helps us make a great service even better.
      However, please note that we already have a planned update schedule in place,
      therefore it might take some time for us to reflect this on our service.

      We are going to put all our efforts to make our application better.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      Please add the amount of your income by simply clicking plus(+)button.
      When clicking the button, you might be able to see the sections
      divided by Income, Expense, Transfer.
      All you need to do is click Income and input your income there.

      We will do our best to make it better.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

    • Thank you for your valuable opinion.

      We take our customersโ€™ opinions seriously, and it is very important to us.
      Our team has agreed that your opinion carries valuable advice to us,
      and a part of our team has begun to assess this particular issue.
      However, please note that we already have a planned update schedule in
      place, therefore it might take some time for us to reflect this on our
      service.

      We are working very hard to ensure that your experience with us to
      remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      We are sorry to say that we donโ€™t support the sync feature.
      We are preparing the sync feature,
      however, that function requires new security feature and a large system.
      therefore it might take some time to reflect this on our service.

      We are working very hard to ensure that your experience with us to
      remain satisfactory.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team

      Like

  4. Hi,

    I was wondering if the backup file contains photos taken, or does it contain only the actual transaction data. The issue is I would like to delete the pictures I take from my photo roll, without deleting them from the app/allow me to transfer to a new phone in the future.

    Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      The photo data is only saved on your phone.
      Unfortunately, we donโ€™t support the automatic Photos backup feature.

      We are sorry to say, but you should backup /MoneyManager folder using your PC or using Google Photo.
      Please note that image files will not be backed up via Google Drive and Email backup.
      Image files are only saved on your device.
      Due to this reason, in order to back up your picture files, please manually copy from the โ€œ/Pictures/MoneyManagerโ€ folder.

      You could delete pictures from /Camera folder, but if you delete pictures from /Money Manager, pictures will not appear in Money Manager.

      We will do our best to make it better.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello, This is Money Manager Team.
      Thank you for using Money Manager.

      To access PC Editing well, you should keep the screen about PC Manager on your phone.
      If you don’t keep it, it will be disconnected.
      The PC Manager is connected well when the phone monitor is on.

      We consider improving this process and we are going to put all our utmost efforts to ensure your experience with us to remain satisfactory.

      In terms of currently released PC version of Money Manager, it is designed to use your mobile device as a server instead of utilizing external server elsewhere.
      Therefore, it is required that both your PC and your mobile device are connected to the same network.

      In this case, the same network means that your PC and mobile device are connected to the same router.
      You can check your WiFi status on your mobile device by opening Settings icon on your home screen or app tray.

      However, you need to consider that even two devices are connected to the same router,
      if the router is utilizing a firewall or limiting the 8888 port, you have to deactivate those in order to use this function. If you donโ€™t access PC Editing, You could try to select the โ€˜Portโ€™ button.

      As different routers have different configuration procedures, please understand that we cannot guide you in the specific process.
      However, if you would kindly inform us the router that you are currently using, we can try to fix your particular issue and reflect on our next updates.

      We hope that our explanation can solve the problem.
      We will do our best to make it better.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.
      Thank you for using Money Manager.

      All of your data is only saved on your phone.
      If you have not backup ever, we are very sorry to say it is hard to restore.
      In order to backup, please go to Settings > Backup > Export backup file to Email.

      If you set up your Google Drive account by following way, Google Drive will automatically backup your data.
      Settings > Backup > Google Drive > Connect > On, Daily/Weekly

      Google Drive is the personal storage available online (Cloud Computing),
      therefore you can safely store data even if you misplaced, stolen or broke your device.

      We hope that our explanation can solve the problem.
      If you have further questions, please feel free to contact us again.

      We will do our best to make it better.
      Thank you again for using our application.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      In order to change your Google drive account on Money Manager, please
      reinstall Money Manager after backup.
      1. Backup: Money Manager > Settings > Backup > Export backup file to email.
      2. Backup: Money Manager > Settings > Backup > Backup/Restore on
      Device. > Backup
      3. Delete Money Manager and Reinstall.
      4. Restore Data: Money Manager > Settings > Backup > Backup/Restore on
      Device > Select the file > Restore.
      5. Connect to Google drive with a new account.

      We will do our best to make it better.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

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