Welcome! / Q&A

 

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Welcome to Money Manager Android User Guide!

Here, you can find all of user manuals for our features and services as well as troubleshooting guides!

Also, if you have any further queries or you are experiencing an issue which you cannot find any solutions please ask us any questions here via commenting system! We will respond back to you as soon as we can.

You can also leave some comments here as well for any kind of suggestions so that we can improve our services in future updates.

Have a nice day everyone! 🙂

 

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1,620 thoughts on “Welcome! / Q&A

  1. Hi,
    I got a better exchange rate than your programed one. For e.g. 1$ at the money changers got me 15Franks but when i do the transfer in the app I can only get 12Franks from 1$. Is there an override feature for unique transactions? How should I handle this?

    Like

    • Hello, This is Money Manager Team.
      Thank you very much for using our application.

      We are sorry to tell you that we don’t provide the reminder feature you mentioned.
      We will consider developing the feature as soon as possible, however, it might take some time for us to reflect this on our service.

      When you want to record your expense as an installment plan, you can see “Rep/Inst” button next to Date.
      Just tap the button after then you can input period about your installment plan. Or you could set the repeat.
      In addition, the end of the repeat, you could delete the repeat at Setting – Configuration – Repeat Management.

      Please note that “Repeat” transactions will only be reflected on the day itself.
      All yet-to-be-reflected installments will be shown as preview on top of the “Bills” tab.
      When you tap the “Preview” it will redirect you to the Repeat Settings menu.

      We hope that our explanation can solve the problem.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.

      Thank you very much for choosing our application and thanks a lot for your support.
      We will put all our efforts to make the better application. We really appreciate your compliment.

      If you have any questions, please feel free to contact us back anytime.
      Thank you so much for using our application.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.
      We are very sorry that we don’t support the feature you said.
      We are preparing the sync feature however that function requires new security feature and a large system.
      Therefore it might take some time for us to reflect this on our service.

      We will do our best to make it.
      Thank you.
      Kind Regards,
      Money Manager Team.

      Like

  2. Hi,
    When I finish paying off an account, for example, a vehicle finance account, how do I remove it from the Balance sheet?
    If I simply delete the account I will loose all the historical transactions within the account.

    Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application. 

      You could delete the account in Setting > Configuration > Asset Configuration > Select trash icon > Select “-” button. > Delete.
      The account is deleted but the transaction is not deleted. 

      You can delete the accounts, and restore the accounts.
      Please use the restoring feature as like the hiding feature.
      In order to restore accounts, please go to Settings > Accounts > Deleted Accounts.

      We will do our best to make it better. 
      Thank you.

      Kind Regards, 
      Money Manager Team.

      Like

    • Hello, This is Money Manager Team.
      Yes. We provide IOS version too.

      Thank you very much for your interest in Money Manager.

      If you need more help, please feel free to contact us back anytime.

      Kind Regards,
      Money Manager Team.

      Like

  3. Hi!

    I’m have a question, on Loan Account, when I transfer the payment from my Accounts -> Loan, the records are not appearing as Expenses, any idea to work around this one? It’s a Hire Purchase Loan account for my car, I wanted to record it as Expenses so I can keep track how much I spent for the month.

    Another question is for Credit Card, under Settlement Date / Payment Date, what does Every 1 mean? I looked at your thread about it but it wasn’t so clear on the meaning.

    Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      Please check the Transfer set.
      (Settings > Accounts > Investment/Loan Transfer > ON)

      If you use the option as ON,
      You can confirm that savings/investment/insurance/loan transfers are considered as “Expense”.
      If you don’t want to indicate savings/investment/insurance/loan transfers as an “expense”, Please change the option from ON to OFF.
      We hope that our explanation can solve the problem.

      Kind Regards, 
      Money Manager Team.

      Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      Payment date indicates the date of your credit card issuer actually charges the bill from your account while settlement date indicates the date when the division between payable balance and outstanding balance occurs.

      Typical credit card issuer allows users to decide the payment dates by themselves. Having said that, if the settlement date is 15th of each calendar months, payable balance would be expensed between 15th from previous calendar month to 14th of current calendar month. Any other expenses occur after those dates, would be considered as an outstanding balance.

      For example, if you set up the settlement date as 15th of each calendar months and today is 19th Jan,
      Payable Balance : 15th of Dec– 14th of Jan
      Outstanding Balance: 15th of Jan– 14th of Feb

      And then, on 15th of Feb,
      Payable Balance: 15th of Jan– 14th of Feb
      Outstanding Balance: 15th of Feb – 14th of Mar.

      However, please take a note that if there is an outstanding balance prior to the settlement of payable balance or additional charges occur, these amounts will be included to Payable Balance.
      (Accounts > tap the Pencil button on the top right-hand corner > edit credit card details)
      Default setting captures every card transactions as “expense”

      If you wish to change the time period of each card transactions to be reflected as a lump sum on your credit card bill payment date, you can configure as such via
      Settings > Configuration > Card Expense Display Config.

      When you switch to “B. Lump Sum”, your card spending is now considered as card payment transaction instead of “Expense”
      Which means that Individual transaction is not recorded as “Expense”

      Your lump sum amount will be reflected as “Expense” only when your card payment date arrives.
      “Payment Date” settings will indicate balance payable and outstanding balance separately.

      We will do our best to make it better.
      Thank you.

      Kind Regards,
      Money Manager Team.

      Like

    • Hello, This is Money Manager Team.
      Thank you for using Money Manager.

      To access PC Editing well, you should keep the screen about PC Manager on your phone.
      If you don’t keep it, it will be disconnected.
      The PC Manager is connected well when the phone monitor is on.

      We consider improving this process and we are going to put all our utmost efforts to ensure your experience with us to remain satisfactory.

      In terms of currently released PC version of Money Manager, it is designed to use your mobile device as a server instead of utilizing external server elsewhere.
      Therefore, it is required that both your PC and your mobile device are connected to the same network.

      In this case, the same network means that your PC and mobile device are connected to the same router.
      You can check your WiFi status on your mobile device by opening Settings icon on your home screen or app tray.

      However, you need to consider that even two devices are connected to the same router,
      if the router is utilizing a firewall or limiting the 8888 port, you have to deactivate those in order to use this function. If you don’t access PC Editing, You could try to select the ‘Port’ button.

      As different routers have different configuration procedures, please understand that we cannot guide you the specific process.
      However, if you would kindly inform us the router that you are currently using, we can try to fix your particular issue and reflect on our next updates.

      We are sorry to say that we don’t support the sync feature you said yet.
      The goal is to provide services within this year,
      However, that function requires new security feature and a large system, therefore, we apologize for the difficulty in giving you an accurate schedule.

      We will do our best to make it better. 
      Thank you. 

      Kind Regards, 
      Money Manager Team.

      Like

      • Hello. This is Money Manager Team.
        We are sorry for the confusion.

        We provide the feature that can be synchronized with PC.

        What we are preparing is sync feature with the phone to another phone. Sorry for making you feel confused.

        In terms of currently released PC version of Money Manager, it is designed to use your mobile device as a server instead of utilizing external server elsewhere.

        Therefore, it is required that both your PC and your mobile device are connected to the same network.

        To access PC Editing well, you should keep the screen about PC Manager on your phone.
        If you don’t keep it, it will be disconnected.
        The PC Manager is connected well when the phone monitor is on.

        Please refer to below URL

        If you tried but didn’t work at all,
        Please let us know your account by sending us the email.
        help@realbyteapps.com
        This is our email address.

        To refund your account, we need to know your Google account or order number.

        We are very sorry for your inconvenience.

        Like

    • Thank you for using Money Manager.

      In terms of currently released PC version of Money Manager, it is designed to use your mobile device as a server instead of utilizing external server elsewhere.
      Therefore, it is required that both your PC and your mobile device are connected to the same network.

      In this case, the same network means that your PC and mobile device are connected to the same router.
      You can check your WiFi status on your mobile device by opening Settings icon from your home screen or app tray.

      However, you need to consider that even two devices are connected to the same router,
      if the router is utilizing a firewall or limiting the 8888 port, you have to deactivate those in order to use this function. If you don’t access PC Editing, You could try to select the ‘Port’ button.

      As different routers have different configuration procedures, please understand that we cannot guide you the specific process.
      However, if you would kindly inform us the router that you are currently using, we can try to fix your particular issue and reflect on our next updates.

      We will do our best to make it better.

      Kind Regards,
      Money Manager Team.

      Like

  4. Hi
    I am using your Money manager app with paid version. Really nice and its getting a big change of my account. I would like to know about this app have a report of account. I have tried to get but unable.
    If you have this feature in your app please guide me.
    * All that report filtering by day report or Monthly report export to PDF
    * The report should be Shareable by email, whatsapp, Viber, fb etc…
    If you update this feature it should be most help to users and if can customized only for me please give me a reply

    Thank you

    Like

    • Hello, This is Money Manager Team.

      Unfortunately, we don’t support the feature you said.
      Our team has agreed that your opinion carries valuable advice to us, and a part of our team has begun to assess this particular issue.
      However, please note that we already have a planned update schedule in place, therefore it might take some time for us to reflect this on our service.

      We are working very hard to ensure that your experience with us to remain satisfactory.
      Thanks again for sharing your thoughts with us.

      Kind Regards,
      Money Manager Team

      Like

    • Hello. This is Money Manager Team.
      Thank you very much for using our application.

      If you would like to delete a record, just click the record and delete it.
      When you click and hold the Money Manager tab, you can choose all of the records.
      Therefore, you can select all of the records and press the trash bin button and delete it.

      We hope that our explanation can solve the problem.
      Thank you for using Money Manager.

      Kind Regards,
      Money Manager Team.

      Like

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